Agentic AIAdvancedBankingInsurance

Agentic AI in Banking & Financial Services

From claims to compliance — the practitioner's playbook

A 15-module certification for banking and financial services professionals deploying agentic AI across claims, KYC, credit, wealth advisory, and compliance workflows. Covers SR 11-7, Basel model risk management, and real Fortune 500 deployments.

10h total15 modulesFreshness 95Refreshed 12d ago
What you'll master

Learning objectives

  • 01Architect agentic AI systems for banking
  • 02Navigate banking-specific regulation and governance
  • 03Deploy with production-grade guardrails
  • 04Measure ROI and cultural adoption
  • 05Present board-ready programs
Skills gained
Agent ArchitectureRAGMulti-AgentAI GovernanceChange ManagementFinOps
Curriculum

15-module program

01FreeAgentic AI in banking: The Landscape

Current state of agentic AI adoption across banking.

  • 1.Where banking Stands Today10m
  • 2.Reference Use Cases15m
  • 3.The Business Case15m
02FreeValue Chains & Workflow Mapping

Where agentic AI plugs into banking value chains.

  • 1.banking Value Chain 10110m
  • 2.Prioritization Framework10m
  • 3.First 90 Days15m
03FreeAgent Architecture Basics

Perception, reasoning, action, reflection.

  • 1.The Agent Loop10m
  • 2.LLM Selection10m
  • 3.Tools & Function Calling10m
04FreeData Foundations

The data you need before you deploy an agent.

  • 1.Data Readiness Assessment10m
  • 2.Building the Knowledge Base15m
  • 3.Data Governance15m
05FreeCase Study: A banking Pioneer

Deep dive into a leading banking agent deployment.

  • 1.Deployment Context10m
  • 2.What Worked15m
  • 3.What Failed & Lessons15m
06PremiumBuilding Your First Agent

Hands-on: from zero to a working agent.

  • 1.Environment Setup10m
  • 2.Tool Wiring10m
  • 3.Deployment15m
07PremiumRetrieval & Grounding

Grounding agents in banking knowledge.

  • 1.Corpus Design10m
  • 2.Hybrid Search & Reranking10m
  • 3.Citations & Explainability10m
08PremiumMulti-Agent Patterns

When to graduate from single-agent to a crew.

  • 1.Decomposition10m
  • 2.Orchestration15m
  • 3.Safety Rails25m
09PremiumHuman-in-the-Loop

Design the human interfaces for banking agents.

  • 1.Approval Gates10m
  • 2.Escalation UX15m
  • 3.Feedback Loops15m
10PremiumEvaluation & Monitoring

Ship confidently.

  • 1.Golden Datasets10m
  • 2.Production Observability15m
  • 3.Regression Gates15m
11Certificationbanking Governance & Regulation

Regulatory landscape specific to banking.

  • 1.banking Regulatory Overview10m
  • 2.Documentation Requirements15m
  • 3.Working with Auditors10m
12CertificationEthics & Responsible Deployment

Beyond compliance.

  • 1.Bias & Fairness10m
  • 2.Explainability10m
  • 3.Transparency to End Users15m
13CertificationCost & FinOps

Making agentic AI economically sustainable.

  • 1.Model Cascading10m
  • 2.Semantic Caching15m
  • 3.Budget Alerts15m
14CertificationChange Management

The human side of transformation.

  • 1.Communication Strategy10m
  • 2.Training & Upskilling15m
  • 3.Measuring Cultural Adoption15m
15CertificationCapstone: Design a banking Agentic Program

Bring it all together.

  • 1.Capstone Brief10m
  • 2.Executive Deliverable15m
  • 3.Peer Review15m
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