Refund and Cancellation Policy

Awaiting content. This policy is being finalised by counsel. Until it is published, refunds are handled on a case-by-case basis in line with the commitments made at the point of sale. Contact billing@ithr.online for any refund enquiry.

Effective date: 6 February 2026 Issued by: ITHR Technologies Consulting LLC (United Arab Emirates)

The final policy will cover:

• Right of withdrawal for individual learners (cooling-off period)
• Course-specific refund eligibility and pro-rating rules
• Enterprise contract termination and refund entitlements
• Chargeback dispute handling
• How to request a refund, expected turnaround, and appeal route

For any billing question in the interim, write to billing@ithr.online.